Privacy Policy
Last updated: August 2026
Home & Holiday Khao Lak ("we", "us", "our" or "Home & Holiday Khao Lak") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services, properties, holiday accommodation, tours or other services.
We aim to handle personal data in accordance with applicable Thai law, including the Personal Data Protection Act B.E. 2562 (2019) ("PDPA").
1. Information We May Collect
Depending on how you interact with us, we may collect personal information including:

• Your name

• Telephone number

• Email address

• Social media contact details

• Nationality or country of residence, where relevant to your enquiry

• Property, accommodation or travel preferences

• Information provided through our website contact forms

• Information provided when communicating with us by email, telephone, WhatsApp or social media

• Information relating to property or holiday enquiries

• Technical information collected through our website, such as IP address, browser type and website usage information

We will only collect personal information that is reasonably necessary for our business and services.
2. How We Use Your Information
We may use your personal information to:

• Respond to your enquiries

• Provide information about properties, homes, land and investment opportunities

• Assist with holiday home and villa rentals

• Assist with property sales and enquiries

• Provide information about tours, activities and local services

• Communicate with you about bookings or services you have requested

• Improve our website, services and customer experience

• Provide customer support

• Send marketing information or promotional offers where permitted by law or where you have provided the necessary consent

• Meet legal or regulatory requirements

We will not use your personal information for purposes that are incompatible with the purposes for which it was collected, unless permitted or required by applicable law.
3. Marketing Communications
From time to time, we may send you information about properties, holiday homes, tours, exclusive offers and services that may be of interest to you.
Where required, we will ask for your consent before sending marketing communications.
You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option where available.
4. Sharing Your Information
We do not sell your personal information.
We may share information where reasonably necessary with trusted third parties who help us provide our services. This may include:

• Property owners or relevant property representatives

• Accommodation providers

• Tour or activity providers

• Professional advisers

• Website, IT or communication service providers

• Government authorities or other organisations where required by law

Where appropriate, we will take reasonable steps to ensure that third parties handle personal data responsibly and in accordance with applicable legal requirements.
5. Social Media Platforms
Home & Holiday Khao Lak may communicate with customers through social media platforms including Facebook, Instagram, TikTok, WhatsApp, X, YouTube, LINE and other platforms.
If you contact us through a social media platform, the information you provide may also be subject to that platform's own privacy policy and terms of service.
We encourage you to review the privacy policies of any third-party platforms you use.
6. Cookies and Website Technology
Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and help us improve our services.
Cookies may collect information such as browser type, device information and website activity.
Where required, you may be given options to manage your cookie preferences. You may also be able to control cookies through your browser settings.
7. Data Security
We take reasonable and appropriate measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we will take reasonable steps to protect the information under our control.
8. How Long We Keep Your Information
We will keep your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, responding to enquiries, maintaining business records and complying with legal obligations.
When information is no longer required, we will take reasonable steps to delete, destroy or anonymise it in accordance with applicable law.
9. Your Rights
Subject to applicable law, you may have rights regarding your personal data, including the right to:

• Request access to your personal information

• Request a copy of certain personal information

• Request correction of inaccurate or incomplete information

• Request deletion, destruction or anonymisation of personal information in certain circumstances

• Request restriction of the use of your personal information in certain circumstances

• Withdraw consent where we rely on your consent to process your information

• Object to certain processing of your personal information

• Make a complaint to the relevant authority where you believe your personal data rights have been affected

To exercise any of these rights, please contact us using the contact details provided on our website.
10. International Transfers
As we communicate with customers and service providers from different countries, personal information may sometimes be processed or stored outside Thailand.
Where an international transfer of personal data is necessary, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable Thai law.
11. Third-Party Websites
Our website and social media pages may contain links to third-party websites or services.
Home & Holiday Khao Lak is not responsible for the privacy practices or content of third-party websites. We recommend that you review the privacy policy of any website you visit.
12. Children's Privacy
Our services are not specifically directed towards children.
If we become aware that personal information has been collected from a child without the appropriate legal authority or consent where required, we will take reasonable steps to address the situation in accordance with applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
Any updated version will be published on our website with an updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information or if you wish to exercise your data protection rights, please contact:
Home & Holiday Khao Lak
You can contact us through our website contact form or through our official communication channels and social media platforms.
Home & Holiday Khao Lak
Your Home. Your Holiday. Your Thailand.